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Call us for all your car needs! 302-698-6300

NAPA

PRIVACY POLICY

This privacy policy sets out how R J's Repair LLC uses and protects any information that you give R J's Repair LLC when you use this website. R J's Repair LLC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. R J's Repair LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/31/2012. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • iATN - International Automotive Technicians' Network
  • ASE (Automotive Service Excellence)
  • NAPA
  • NASTF
  • American Tire Distributors
  • Car Care Aware

Testimonials

  • Fast service repairs at a fair cost.
    -Harry S.

  • They did a great job for me on a particularly difficult wheel bearing replacement. The prices are reasonable and the service is great. It's nice to have confidence in a reputable business.
    -Stephanie L.

  • Great customer service. Had my car towed there after it wouldn't start after work. They called me the next morning to update me on what needed to be done. Great prices as well. I will definitely be going back for future maintenance!
    -Danielle J.

  • Thanks Jim for another awesome repair job, wife is happy=I'm happy!
    -David W.

  • Glad I found a knowledgeable service center close by. I had issues with my water pump and needed it diagnosed and looked at quickly by a place with good reviews and cheaper than Toyota. I'll take my truck back there for any upcoming repairs.
    -Zachary T. Atkinson - Camden DE

  • Great people and even greater service, I wouldn't take my car any where else.
    -Charlie White - Camden Delaware

  • This is our 2nd service work. We are very pleased with the service, efficiency, prices and friendliness..we have recommended your business to our friends and family
    -Diane Kemp - Hartly DE

  • I had my front brakes done today, and am completely satisfied with the results. I will be back shortly to have the rear brakes changed as well. Jim was very courteous and informative in showing me an issue with my tie rod ends that were installed improperly at a dealership. You have made a customer for life.
    -Wendal L. , Magnolia

  • A while back I had work done on my truck, top of the line. I will always recommend them. Chad, Jim, and Bob do excellent work.
    -Ryan

  • After having trouble with bad gas mileage and a bad miss with my van. I contacted Mr. Honest Bob Whedbee at RJ'S for some help. Honest Bob came in on a Saturday and had my van running smoothly in only a short period of time. My van runs smooth and never misses a beat now that Honest Bob Whedbee has come to my rescue.
    -Big Daddy Dover/ Delaware

  • Thank you for you prompt work service that you done on my car today. I look forward in to continuing to be a customer of your. I will gladly pass on to others what a prompt and professional service and reasonable pricing. Once again a big THANKS
    -Crystal C.

  • When you want your car or your fleet trucks fixed right an on time and at a great price there's only one place to go an that's here a RJ'S Repair. I'll never take my trucks anywhere but RJ'S. Thanks for all you do for me and my business!
    -Brian C.

  • Thanks to the prompt and dependable service from the guys at RJ's we are able to keep our fleet on the road. The maintains programs along with a great Attention to detail helps us to eliminate down time and keeps our guys behind the wheel. I recommend everyone go see the guys at RJ's repair
    -Ron G. - Blue Pump Services

  • RJ's Repair has been servicing our whole fleet of vehicles for years now and we couldn't be more satisfied with their work. They get the job done right and ready in a very timely manner. I definitely would refer anyone to RJ's Repair if you want your vehicle serviced right in a timely manner by courteous professionals!
    -Solid Walls, LLC

  • I had my tires replaced by Bob and Jim and they did a fantastic job! Treated my truck like it was one of their own, and were very helpful with trying to find a place to repair my spare rim! All around great people and business!
    -John P.

  • I am a long time customer of Bob Whedbee. I recently needed a vehicle repaired. The work was top notch, the price was reasonable, and it was done quickly. I'll never go anywhere else. Thanks RJ's Repair!
    -Michael M.

  • Great service professional employees,knowledgeable and courteous employees. Thanks guys the mower is great! Fast service. I would recommend this company to everyone. I purchased a new mower and it was ready in ample time and convenient. Once again thanks for your efficient service.
    -Ken R.

  • I had great service and, at a reasonable price!
    -Mike L.

  • When you want something fixed right at a reasonable price, this is the place to go. They know the true meaning of taking care of their customers! I wouldn't go anywhere else.
    -Jason O.

  • I have had great service and reasonable pricing and never had to go back for a second time for same repair.
    -John B.

  • I discovered Bob Whedbee as one of Dover's best kept secrets. Aside from being the best mechanic I've ever had, he's also the nicest guy you'll meet. Take you car there, you'll see!!
    -Mark S.

  • I have always received great honest service. I have recommend them to my own family as well as many friends all of them are very satisfied with the quality of repairs & service they have received here.
    -Jay P.